Facilities and services in detail
Mobility
All museum floors are accessible by lift. Doorways are wide and the route inside the Hungarian National Gallery, the Budapest History Museum and St Stephen's Hall is step-free. Free wheelchair loan is available at the cloakroom of each museum on a first-come basis — we strongly recommend reserving in advance to guarantee one. Accessible toilets are on every level.
To reach the hill itself, use one of the five Castle Hill lifts from the riverside: the Iskola Street Lift, the Murad Lift, the Castle Garden Bazaar Lifts, the Granit Lift and the Széchényi National Library Lift. All five are free and step-free. The funicular cars also accommodate one wheelchair per trip — let staff know.
Sight
The audio guides at both museums include detailed audio descriptions of major works. The Hungarian National Gallery runs occasional touch tours for blind and partially sighted visitors, with tactile reproductions of selected sculptures. Book through the museum's accessibility department.
Hearing
Induction loops are installed at all information points. Sign-language tours in Hungarian Sign Language (HSL) are available on request — at least two weeks notice for arrangement.
Cognitive
The museums are usually quiet outside of school-holiday peaks. Ask at the information desk for the calmest route on the day; staff can point you towards the less-trafficked rooms.